Capture
AI missed-call text-back and a 24/7 web chatbot so no enquiry — call, web, or DM — ever goes unanswered.
AI automation · UK home services & trades
Never miss a customer.
When you're on the tools, the phone keeps ringing. Always Catch Calls builds done-for-you systems that capture every lead, book every job, and chase every review — automatically.
No lock-in · month-to-month · built on GoHighLevel
- UK-based
- Works with your current number
- No long contract
- Live in 3–5 days
- Managed for you
The hidden cost
The job you never knew you lost.
Most trades owners answer the phone and do the work. Something always gives — and it's usually the phone.
- 25–40% of inbound calls missed while the owner is on a job
- £100–£500+ value of a single lost job — more than a month of our retainer
- <5 min the window before a lead moves to whoever replies first
How it works
From first call to booked job — in three steps.
No tech on your side. We do the setup, you get the results.
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1
Free audit
We mystery-call your number and show you what a real customer experiences — what you're missing and what it's worth, in a short report and Loom video.
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2
We build & switch on
We set up text-back, chat and booking on your number and site. Typically live within 3–5 business days — text-back can be on day one.
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3
You capture & track
Every missed call gets an instant reply, leads book themselves, and you get a monthly report of calls captured, jobs booked and ROI.
The Catch Engine
Six systems that run your front desk.
Done-for-you, built once, working 24/7. No tech skills required from you.
Book
An online calendar lets customers self-book jobs — even at 10pm. Slots sync straight to your phone.
Nurture
Automated SMS and email follow-up sequences and quote reminders, so warm leads don't go cold.
Reputation
Review requests sent after every job and auto-posted to Google — the cheapest way to win the next one.
Report
A monthly dashboard: calls captured, jobs booked, ROI. You always know what it's earning.
Platform
Built on GoHighLevel and managed end-to-end by us. You don't learn software — you get results.
Missed-call text-back
Ring once. Reply in seconds.
A customer calls while you're under a sink or up a ladder. Within seconds they get a text from you: "Hi, I'm on a job right now — what do you need? I'll call you back, or book a slot here." with a booking link.
That one message turns a lost call into a booked job. It's the highest-ROI automation we install — and it runs the day we switch it on.
See it in action
One missed call. Two very different outcomes.
An illustrative example — actual job values and call patterns vary.
Without Always Catch Calls
- 2:14 PM A customer rings while you're mid-job. You can't pick up.
- 2:14 PM It rolls to voicemail. No reply, no prompt to call back.
- 2:16 PM They ring the next result on Google. Someone answers.
- Result Job lost — roughly £180 of work gone to a competitor.
With Always Catch Calls
- 2:14 PM Same customer rings. You're still mid-job and can't pick up.
- 2:14 PM Within seconds they get a text from you: “On a job right now — what do you need? Book a slot here.”
- 2:18 PM They tap the link and book the next available slot themselves.
- Result Job captured — roughly £180 secured, plus a review request queued.
One text message, one recovered job. Repeat that a handful of times a month and the system pays for itself many times over.
What changes for your business
Before
With Always Catch Calls
Missed calls
Lost to voicemail or a competitor
Instant text-back captures them
Response time
Whenever you finish the job
Within seconds, 24/7
Bookings
Phone tag and callbacks
Customers self-book online
Reviews
You remember to ask, sometimes
Requested after every job, automatically
Follow-up
Warm leads go cold
Automated sequences keep them warm
Who we serve
Built for owner-operators, not corporates.
UK trades businesses with 1–10 employees, £100k–£1m revenue, where the owner still answers the phone.
- Plumbers
- Electricians
- Gas & boiler engineers
- Heating & HVAC
- Roofers
- Drainage specialists
- Garage door repair
- Pest control
- Locksmiths
- Painters & decorators
- Plasterers
- Tilers
- Landscapers
- Fencing contractors
- Window & door fitters
- Glaziers
- Appliance repair
- Tree surgeons
Productized packages
Fixed price. No lock-in.
Above commodity tools, below enterprise agencies. Start with an audit, scale when it pays for itself.
Automation Blueprint
£149 one-off
A full workflow audit and 90-day automation roadmap. The entry point — see exactly what you're losing and what to fix first.
- Workflow audit
- 90-day roadmap document
- Quick-win fixes identified
Most popular
Lead Engine
£197 /month
Capture and convert every inbound lead. Month-to-month, cancel anytime.
- Missed-call text-back
- 24/7 web chatbot
- Online booking calendar
- 1 follow-up sequence
Full Engine
£297 /month
Lead Engine plus reputation, nurture and reporting. The complete front desk.
- Everything in Lead Engine
- Review automation
- Multi-sequence nurture
- CRM cleanup + monthly reporting
Blended ARPU ~£230/mo · Custom builds £750–£1,500 for one-off projects. Month-to-month, cancel anytime.
FAQ
Questions, answered.
Do I need to be technical?
No. We build, configure and manage everything on GoHighLevel. You get results — captured calls, booked jobs, more reviews — without learning any software.
How fast is it live?
The Lead Engine is typically live within 3–5 business days of onboarding. Missed-call text-back can be switched on day one.
Is there a contract?
No long lock-in. Packages are month-to-month and cancellable anytime. We'd rather you stay because it's working.
What about my existing number and website?
We work alongside what you have. Missed-call text-back uses call-forwarding on your existing number, and the chatbot drops onto your current site — no rebuild needed.
What does it actually cost each month?
The Automation Blueprint is a £149 one-off. Managed packages are £197–£297/month, month-to-month. Message and AI usage is typically £20–£60/month depending on your volume — we're transparent about it and pass it on at cost.
Do I have to change my phone number?
No. Missed-call text-back works by call-forwarding on your existing number, so customers still dial the number they already know. The chatbot also drops onto your current website — no rebuild required.
Will it work with my booking software?
Yes. If you already use Jobber, Housecall Pro, Calendly or similar, we integrate alongside it rather than replacing it. The online booking calendar can also stand alone if you don't have one yet.
Is this GDPR-compliant?
Yes. We follow ICO direct-marketing guidance — opt-in for marketing messages, consent for automated contact, and secure handling of customer data throughout.
Free · No obligation
Get your free missed-call audit.
Tell us your business and number. We'll show you how many calls you're likely missing and what they're worth — then send a short Loom walkthrough. No sales call required to get the report.
- 48-hour turnaround
- One-minute Loom walkthrough
- Plain-English, no jargon